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Hotline Number: +65 8733 3307
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      Exchange Policy
      You can easily do so in 2 ways: Postage Returns or Store Returns. 

      Postage Returns

      1. Message our customer service hotline at +65 8733 3307 with your exchange request and order number.
      2. Once we have verified your order, you can post the item back to our head office. Do note that postage costs will be borne by you. We highly recommend using registered mail or an insured courier as we will not be responsible for any jewellery damaged or lost in transit. 

      Head Office Address:
      10 Ubi Crescent
      #02-82 Ubi Techpark Lobby E
      Singapore 408564

      3. Once we have received the item and verified that the item is in its original condition and packaging, we will arrange the shipment for you.

      Store Exchange

      Alternatively, you can head down to our store (check out our store locations) to obtain a exchange directly. We'll verify your product and order on the spot.